Return Policy

All product returned must have a Return Authorization Number.

The Return Authorization Number is valid for 30 days.

No credit will be issued for obsolete or otherwise non-saleable merchandise, including outdated packaging.

Non-warranty returns will be accepted within 120 days from the date of purchase. Restock fee may apply for special-order items.

Items, including their packaging, showing visible signs of wear are non-returnable and non-refundable with the exception of defective items under warranty.

The following information is required to obtain a return authorization from Western Medical Inc. Customer Service –

  1. Full description of merchandise including item number
  2. Complete reason for return
  3. Sales Order, Invoice, or Purchase Order Number