All product returned must have a Return Authorization Number.
The Return Authorization Number is valid for 30 days.
No credit will be issued for obsolete or otherwise non-saleable merchandise, including outdated packaging.
Non-warranty returns will be accepted within 120 days from the date of purchase. Restock fee may apply for special-order items.
Items, including their packaging, showing visible signs of wear are non-returnable and non-refundable with the exception of defective items under warranty.
The following information is required to obtain a return authorization from Western Medical Inc. Customer Service –
- Full description of merchandise including item number
- Complete reason for return
- Sales Order, Invoice, or Purchase Order Number