Western Medical Inc. will not accept items for return that have been worn by the customer, with the exception of defective items under manufacturer warranty. Western Medical Inc. will always defer to the manufacturer’s warranty policy.
The following information is required to obtain a return authorization from Western Medical Inc. Customer Service.
- Full description of merchandise including item number
- Complete reason for return
- Sales Order, invoice, or purchase order number
Additional information may be needed if required by manufacturer.